FITDEE — Support
FITDEE helps you log what you eat by photographing it. Point your camera at a meal and FITDEE estimates the calories and macronutrients.
── ACCOUNT DELETION ──
App: Fitdee AI Food Tracker Developer: Memotile
How to delete your account and data
What is deleted immediately • Your account (sign-in identity) • All meals, workouts, weight entries and profile numbers on our servers • Your subscription record on our servers
What stays on your device • Meal photos are stored only on your phone and are removed when you delete the app.
Retention • Server records are deleted immediately. We do not keep archived copies.
Export first If you want to keep your records, use Profile > "Export my data" before deleting. It produces a spreadsheet (CSV).
── CONTACT ──
Email: [email protected] We reply within 2 business days. When writing about a problem, please tell us your phone model and OS version.
── COMMON QUESTIONS ──
How does the free period work? Every new install gets 14 days with all features unlocked. No payment details are required to start. After 14 days you'll need a subscription to continue.
How do I cancel my subscription? Subscriptions are managed by the app store you bought from, not by FITDEE. iPhone: Settings > tap your name > Subscriptions > FITDEE > Cancel Android: Google Play > profile icon > Payments & subscriptions > Subscriptions > FITDEE > Cancel Cancelling at least 24 hours before the renewal date stops the next charge.
I subscribed on another phone. How do I get it here? Open FITDEE > Profile > Restore purchases. Make sure you are signed in to the same store account that made the purchase (Apple ID on iPhone, Google account on Android).
How do I get my data out? Profile > Export my data. FITDEE creates a spreadsheet (CSV) of every meal, workout and weight entry and hands it to your phone's share sheet, so you can email it to yourself or save it to Files.